Frequently Asked Questions

  • All patients can contact the Medicare After Hours GP Helpline on 1800 022 222 during our out-of-hours. You will talk directly with Medicare’s Registered Nurse, who will triage your call. If necessary, the Medicare nurse will transfer your call to their GP on the telephone, who will talk with you, assess your condition, make a diagnosis and/or provide medical advice.Alternatively, if you are a patient of our Clinic and prefer to speak to our doctor on call, please phone 1300171420 for medical advice.PLEASE NOTE: AFTER HOURS, CONSULTS AND HOME VISITS incur a fee of $200.00

Yes, we do. Please note that this is not a routine arrangement for new patients. Home doctor visits are only available with the usual doctor you visited earlier.

The law gives you certain privacy rights in relation to information that you give this medical practice.

We need your consent to collect personal information about you.

Your medical record is a confidential document and it is the policy of our practice to maintain security of personal health information at all times and to ensure that the information is only available to authorised staff members.
A copy of our privacy policy is given to patients at their initial consult at the practice and anytime upon request. A copy of the privacy policy is displayed on the notice board.

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Our online booking system is available for existing and new patients of the clinic.

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